How do I return an item?

Return Policies

All Returns to Pika & Bear will be issued in either company credit or replacement of goods and only under the circumstances listed below. A return authorization number (R.A#) must be issued by Pika & Bear for all replacements and credit notes issued. No returns or exchanges will be accepted after 30 days with the exception of faulty or defective goods.

Damaged Goods

Please inspect goods upon receipt and report damages, shortages, or incorrectly shipped goods within 48 hours to Pika & Bear.

Incorrect Shipment

Please report incorrect shipments within 48 hours of receipt of goods to Pika & Bear to receive an R.A# number and further direction.

Goods Lost in Transit

Will promptly be re-shipped upon acknowledgement of loss by carrier. All goods are shipped fully insured.